Contact Us

If you have a wildlife emergency, please call our hospital directly at the phone numbers below.

To contact us about:

  • Volunteering at the MARS Wildlife Hospital, go here.
  • Volunteer work experience at the Wildlife Hospital, go here.
  • Volunteering at the MARS Visitor Centre, go here.
  • Visiting MARS with your class or group, go here.
  • Arranging a virtual tour for your class or group, go here.
  • Arranging a visit from an Ambassador Bird, go here

Visitor Centre Hours

Gift Shop & indoor exhibits hall
Friday to Sunday 10:00-3:00 

Complete pre-booked tours
Friday to Sunday 10:00 to 2:00

Office: (778) 428-1990

Gift Shop: (778) 428-2000

Hospital Admissions

9:00 a.m. – 5:00 p.m daily

Hospital: (250) 337-2021

1331 Williams Beach Road
Merville, British Columbia
North of Courtenay on Vancouver Island

Mailing Address:
P.O. Box 415
Merville, BC V0R 2M0